We value your privacy

    We use cookies and similar technologies to keep the site working and, with your consent, to analyze traffic so we can improve it. By clicking "Accept All", you consent to analytics cookies. Read our Privacy Policy for more information.

    Back to site
    Family Support

    Need a hand?

    A real person reads every email at Playce Academy. Use the inboxes below — we respond within 1 business day.

    Help

    founder@playceacademy.com

    Help, billing questions, account issues, data export or deletion requests.

    Feedback & Issues

    founder@playceacademy.com

    Something not working, an idea to make Playce better, or a "this could be smoother" note.

    Response-time expectations

    Standard requests: within 1 business day, Monday through Friday, US Eastern time.
    Urgent issues affecting a class your child is in today: write URGENT in your subject line and we'll get to it as soon as we see it. For everything else, no rush.

    Frequently asked

    Looking for the legal documents?Terms of ServicePrivacy Policy